Privacy Policy

Processing and Protection of Personal Data · Kyrgyz Republic

1. General Provisions and Consent

This Privacy Policy regulates the processing, storage, and protection of personal data of users of the NAMEØ online store, located at: namezero.shop.

By using the site, placing an order, or providing personal data, the user confirms full familiarization with this Policy and gives unconditional consent to the collection, automated, and non-automated processing of their data.

The site and services are intended exclusively for persons who have reached the age of 18. By accessing the site, the user guarantees their legal age. Otherwise, the user must immediately leave the site.

The Policy is developed in strict accordance with the Law of the Kyrgyz Republic "On Personal Information".

2. Personal Data Operator

3. Data Collected

When using the NAMEØ website and placing an order, the Operator lawfully collects the following personal data of the user:

• Full name;
• contact phone number;
• email address;
• exact delivery address;
• information about ordered items and purchase history.

Additionally, anonymized analytical and technical data are collected automatically:

• Device IP address and geolocation data;
• browser type, operating system version, and screen resolution;
• referral source and UTM tags;
• behavioral factors: clicks, time on site, viewing depth.

4. Purposes of Data Processing

Users' personal data is processed exclusively for the following purposes:

• user identification for the execution and fulfillment of the purchase and sale agreement;
• organization of logistics and precise delivery of goods by courier services;
• routing and processing of payment transactions;
• sending service notifications regarding order status;
• conducting retargeting, statistical, and analytical research based on anonymized data.

5. Payment and Security

Payment processing is carried out by certified payment gateways and acquiring banks that comply with the international PCI DSS security standard.

The Operator does not collect, request, or store full bank card details (including CVC/CVV codes). Only the payment operation status (success/error) and the transaction amount for order fulfillment are recorded on the Operator's side.

The Operator disclaims any legal liability for technical failures on the part of issuing banks or payment systems.

6. Data Transfer to Third Parties

The Operator guarantees confidentiality; however, the user gives explicit consent to the transfer of their personal data (full name, phone, address) to the following categories of third parties strictly for the purpose of fulfilling order obligations:

• Logistics and courier services: for the physical delivery of goods to the specified address.
• Payment systems and banks: for initiating and confirming transactions.
• IT service providers: hosting providers and database management systems ensuring the technical operation of the site (subject to a signed NDA).
• Government authorities: exclusively upon an official motivated request within the framework of the legislation of the Kyrgyz Republic.

The Operator strictly does not sell or rent users' personal data.

7. Cookies, Yandex.Metrica, and Google Analytics

The site uses cookies, as well as integrated metric systems Yandex.Metrica and Google Analytics, to collect analytics, evaluate the effectiveness of advertising campaigns, and improve UI/UX.

These services automatically collect information about your device, behavior on the site, and demographic characteristics (based on system algorithms). This data is processed in an anonymized form on Yandex and Google servers in accordance with their own privacy policies.

By continuing to use the site, you agree to the use of these technologies. If you do not agree, you must disable cookies in your browser settings, but this may limit the functionality of the site (for example, the inability to place an order).

8. Storage Periods and Data Protection

The Operator applies modern technical (SSL encryption, DDoS protection) and organizational measures to protect data from unauthorized access.

Storage Periods: Personal data is stored until the user revokes their consent. However, data related to financial transactions and the execution of contracts is retained for up to 5 (five) years in accordance with the tax and accounting legislation of the Kyrgyz Republic.

Upon the expiration of the specified periods or upon revocation of consent, the data is subject to irreversible deletion or complete anonymization.

9. User Rights

The user has the full right to:

• request an export of their personal data processed by the Operator;
• demand correction, blocking, or complete deletion of data (the "right to be forgotten"), provided it does not contradict legal data retention requirements;
• revoke consent to data processing by sending a formal request.

Any requests regarding personal data must be sent in writing to the email: mamontovm11@yandex.ru.

The Operator undertakes to review the request and provide a response within 10 (ten) business days.

10. Amendments to this Policy

The Operator reserves the right to unilaterally update this Policy without prior notice to users. The new version takes effect immediately upon its publication on the page: namezero.shop.

11. Contacts and Operator Details